Alex Fulcher
December 31, 2021

The Best Self Storage Solution for Emma!

Emma found us by chance and now she is the ultimate easyStorage fan!

The Backstory

Emma moved over to London from Ireland a few years ago, to see what London life was like. She planned to be here for a year or two and has stayed for a lot longer. She loved how busy and fun the city is, she also appreciates the great career opportunities she has been able to access here.

However when the first COVID-19 lockdown hit, her Aldgate apartment shared with friends became a lot less appealing! Mainly due to the lack of outdoor space (by lack of we mean there was none) and her bedroom did not even have a window to open for fresh air. They immediately began to look for other places to live, still as central but less cramped and outdoor space was a must.

Eventually she found a lovely three bedroom flat in Angel and it had everything they were looking for. It had large balcony spaces and was closer to parks as well as the canal. They spent just over a year there when Emma found herself missing her home in Ireland. To make matters more complicated there was a serious leak in her bedroom!

She contacted the landlords and letting agents constantly with no luck whatsoever. Some of property had been damaged and eventually weeds began to grow on the damp. She eventually got hold of the agents who had had a huge misunderstanding with the landlords about payments. Suddenly they were threatening unwarranted legal action and Emma and her friends knew they had to find a new place to live as soon as possible. Without any family or old friends in the UK, Emma knew she had to find a way to get home at least for a while - the issue was how was she going to bring all her furniture back over with her?

The Solution

Emma wondered what she could do with all the extra stuff she has accumulated. She did not need it when she went back to Ireland. She also could not afford to get rid of it all because she had plans to come back over. But as if by some miracle she received an email from a friend referring her a discount to use for easyStorage: She went our website to have a look and it did seem to look too good to be true. She decided to have a look at the Trustpilot reviews knowing that they are vetted and regulated and saw that with a 4.8 star rating, the experience for other customers had been as great as it sounded. She had a quick look at other self storage providers but she did not need regular access and working a busy job did not have time to pack up all of her own items on her own. She thought that the best bit of easyStorage was that they do it for you so she would not have to take any time out of her day and still get what she needed done!

The Process

She called us straight away to arrange a quote as she did not yet have an exact date. She was pleased with how kind the Storage Solutions Specialists were, they were able to give her a clear exact quotation. They also helped her to figure out if she needed packing materials (easyStorage Boxes provide everything you need for your move including boxes of all sizes, bubble wrap/blankets/paper, tape and other accessories) as well as how many pods she would need for all her items. She was also surprised to hear that if she used less pods than ordered, she would get a full refund for the unused pod! The team gave her dates where they had availability at the time she called and she went to figure out what date she wanted. When she decided on a date she called to get her payment sorted and her collection booked in.

On the day, she received a call half an hour before Kevin and Tyrell were due to arrive - which was great because she could ensure she wouldn't miss any important meetings. When they arrived they gave her a call and they got to work. The rain started pouring on the day and there were tons of roadworks in the area but that didn't stop our team. They managed to get her pod fully loaded swiftly and efficiently - Emma was absolutely delighted with the service.

Kevin and Tyrell were great and so friendly. It took 18 minutes, excellent service even through the heavy rain!

They even sealed the pod in front of her so she knew no-one else would have access to her belongings. She now knows that her belongings will be cared for at easyStorage Hanger Lane and cannot believe that more people have not heard about this service. She says she's a huge fan and will rave about it to absolutely anyone who will listen. Thank you Emma and we hope you enjoy being back home in Ireland!

easyStorage offers self storage with a difference: your things are collected for you, safely stored, even packed away if needed; and then returned back when you need them. Despite this, prices are around half the price of traditional self storage. An online quote is available 24/7, with no obligation:

Alex Fulcher

Alex joined the easyStorage family after landing her dream role as the social media and content manager in September 2021. She has a creative and entrepreneurial spirit, finding her way through various industries: from theatre to charity work. From helping her fathers' family business, she has always known that amazing people are the foundations for any successful business - proven by the likes of easyStorage. She enjoys walking her handsome dog Leo, reading and going to the theatre. This is of course, when she is not travelling the world jumping out of planes or scuba diving with Turtles, which she says are bigger than any of our easyStorage boxes!

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Our storage packages have the added benefit of free removal of your items, saving you up to £1,000. All you need to do is pack your items (or we can pack for you, supplying boxes and packing material) and we’ll pick-up your items and store them in our safe and secure easyStorage facility. Then when you are ready, we’ll deliver them wherever you need us to. You just need to give us two working days’ notice. Perfect if you are moving house, running out of space, or just need somewhere to store your stuff.  

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