On Friday July 16, 2021, the easyStorage transport team met at the new company storage facility in Uxbridge
Now able to meet, after carefully abiding by COVID regulations, the existing team from the Hanger Lane depot all attended the get-together. On the agenda? How to continue improving the easyStorage service to customers from their perspective.
One of the company values that sets apart easyStorage, and indeed most easyGroup companies, is the careful, seamless use of technology to improve customers’ experience and make things (you guessed it!) easy.
There’s some new technology being introduced across the whole easyStorage network, which was a big topic of discussion. I’ll have to leave you with this as a ‘teaser’ - we’ll tell you more about this later, once it’s been rolled out.
The team also spent time discussing how to further improve communication with customers ahead of working with them (collecting or delivering their belongings).
At 4.8/5, the easyStorage TrustPilot profile is great, but until it’s perfect, there’s room for improvement. The team shared their experiences and ideas, some of which will be passed on to all easyStorage franchises across the country.
We’ve included a few photos of the day for you here, but it was not all plain sailing and agreement. Over the sausage and bacon rolls, coffee and tea that kicked off the day, there was much controversy. It was one of the few heated discussions of the day. In a good-natured battle, the team were split right down the middle: HP Sauce or Tomato Ketchup. (For the record, my heart’s with the ketchup crowd!)
For some things in life, there are just no simple answers!
Speak with one of our storage consultants for best advice about your storage needsCall us today
Book your storage online in a few clicks. We've made that easy too! (10% discount)Book online
Our storage packages have the added benefit of free removal of your items, saving you up to £1,000. All you need to do is pack your items (or we can pack for you, supplying boxes and packing material) and we’ll pick-up your items and store them in our safe and secure easyStorage facility. Then when you are ready, we’ll deliver them wherever you need us to. You just need to give us two working days’ notice. Perfect if you are moving house, running out of space, or just need somewhere to store your stuff.
Our storage plans provide you with a cost-effective alternative to renting your own lock-up storage space as we’ll only charge you for the storage space you need, making it cheaper for you.